Banks in India are mainly classified in two categories,____.
a) big and Small banks
b) Urban and Rural banks
c) Universal and Local area banks
d) scheduled and Non-scheduled banks Ans d)
Local Area Banks are registered as—–. (Select the most appropriate option from among the
following.)
a) Government Company under the Companies Act
b) Public limited company under the Companies Act
c) A Banking Trust under the concerned state societies Act
d) private limited company under the Companies Act Ans b)
Which of the following is an advantage of using the USSD platform over mobile banking apps?
a) Requires GPRS connectivity
b) Requires the app to be downloaded
c) Works on any mobile phone on GSM network
d) It is not secure Ans c)
What is the primary function of a bank?
a) Selling insurance products
b) Accepting deposits and lending money
c) Providing safe deposit vaults
d)offer credit card Ans b)
What is the maximum limit for RTGS transactions?
a) Rs. 10 lakh
b) Rs. 50 lakh
c) Rs. 1 crore
d) No upper limit Ans d)
RTGS transactions can be initiated through:
a) Bank branches only
b) Internet banking and mobile banking only
c) Both (a) and (b)
d) ATM transactions Ans c)
Basic Certification Exam Information
Exam Pattern
28 Hours (4 Days) Training
Total Marks : 50
Total Time : 60 Min
No Negative Marking
Minimum marks for passing will be 50% i.e. 25 out of 50 Marks
Training Fees: 1800 + GST
Exam Fees: First Attempt – 400 + GST & Second Attempt – 300 + GST
Medium of Examination: Hindi, English, Malayalam, Gujarati, Kannada, Oriya, Bengali, Tamil, Telugu and Assamese (In our Platform you will get only English & Hindi languages mediums). The examination will be conducted in bilingual mode.
Exam Syllabus
Chapter 1: Structure of Indian Banking and Types of Banks
Chapter 2: Various Deposit Schemes and other Services
Chapter 3: Account Opening, on-Boarding Process, KYC Mechanism and Operations
Chapter 4: Grievance Redressal Mechanism in Banks and Banking Ombudsman Scheme.
Chapter 5: Financial Inclusion and Banking for the Unbanked
CHAPTER 6: BC/BF Model:A Vehicle for Financial Inclusion
CHAPTER 7: Risk and Fraud Management
CHAPTER 8: PMJDY, PMJJBY, PMSBY AND APY
Chapter 9: Basic Technical Skills (handling Micro-ATMs, Biometric and other Devices, Basic Connectivity issues)
Chapter 10: Digital Banking Products
Chapter 11: Communication and Financial Counselling (Including Financial Literacy and Financial Education)
Chapter 12: How to Deal with Different Types of Customers?
