Digipay Web Version : https://digipayweb.csccloud.in/
Digipay Lite Web Version : https://paycsc.in/#/sign-in
https://agent.paycsc.in/#/sign-in or https://agent2.paycsc.in/
DigiPay for Windows no longer available , Download DigiPay for Android : Visit Now
** Now VLE can get DigiPay Login OTP on Registered Email ID
I. DigiPay Mobile Application for Android System
- Step:1 Find DigiPay app in the Google Play Store and click on Install option to download the app
- Step:2 Then open the app and enter CSC ID. Further tick on checkbox on consent and click on Proceed option
- Step:3 An OTP will be sent on registered mobile number. Then enter the OTP and click on Verify OTP
- Step: 4 For completion of registration, VLE needs to authenticate themselves through Biometric device
- Step:5 After successful registration, restart the DigiPay application
- Step:6 On reopening the application, enter CSC ID and authenticate yourself through fingerprint. OTP will be sent on registered number
- Step:7 Enter the OTP and click on Verify OTP for completing the Login process
- Step:8 App’s homepage will appear where all services related to DigiPay will appear
II. DigiPay Application for Windows
- Step 1: Download DigiPay setup from https://digipay.csccloud.in/ by clicking on Download option and further select DigiPay (v6.5) for Windows
- Step 2: A DigiPay setup folder will be downloaded and extract DigiPay_Setup_65.exe file
- Step 3: Right click on Application file and click on Run as Administrator
- Step 4: DigiPay installer will start. Then click on Next option to continue.
- Step 5: Follow all the steps and the application will downloaded
- Step 6: Now open the application and register for the first time
- Step 7: For registering VLE must enter CSC ID and click on consent. Now click on Proceed
- Step 8: An OTP will be sent on registered mobile number
- Step 9: Enter the OTP that is sent on registered number and further click on Validate OTP
- Step 10: For completion of registration process, VLE needs to authenticate themselves through biometric provision
- Step 11: After successful registration restart the DigiPay application
- Step 12: Now enter CSC ID and authenticate using fingerprint. An OTP will be sent on registered number
- Step 13: Enter the OTP and click on Verify OTP for completing the Login process
- Step 14: Homepage with all services related to DigiPay will appear
DigiPay which is an Aadhaar Enabled Payment System offers several benefits that includes:
- Easy to use
- Safe and secure payment method
- Interoperable across various banks
- Encourages financial inclusion
- Through this, all bank account holders will be able to access their bank accounts through Aadhaar authentication
- With DigiPay, the only information required to initiate a transaction is Aadhaar number and biometric information
- It facilitates disbursements of Government schemes like NREGA, Social Security pension, Handicapped Old Age Pension etc. of any Central or State Government bodies using Aadhaar authentication
- Acts as single platform for various financial services that includes cash withdrawal, money transfer, CSC wallet recharge, etc.
How To Login Digipay Web Portal CSC :
- Visit https://digipayweb.csccloud.in/
- Login With Digital Seva Portal
- Allow Access – Give Permission “Yes”
- Login With 2 step Verification (OTP)
- Now you are Access Digipay Web
Digipay Web Instructions
- Please provide a valid CSC ID.
- Please provide your biometrics for Aadhaar authentication.
- Please agree to the terms and conditions.
- Hit the SCAN button for Login into DigiPay.
- Proceed for Aadhaar based biometric authentication done using your UID token issued for CSC E-Governance Services during your CSC registration. Only registered users can login to the DigiPay application, unregistered users should not try to use this application, unauthorized attempts are tracked. Users should refer to DigiPay usage Terms and Conditions.
Digipay Web Portal CSC Login Steps to Follow:
- Kindly download the Startek or Mantra driver using the corresponding link.
- Make sure Windows Certified RD Service For L1 Devices and Windows Support Tools For L1 Devices drivers are installed in your Windows device.
- Once installation is completed, connect your bio authentication RDS service device and click on the “Agent Authentication” button at the bottom to access services.
Minimum Requirements
- Desktop/Laptop and Internet connectivity
- Biometric Device (Fingerprint/Iris)
- Printer
DSP Wallet Topup
- Input the amount you want to add to your Digital Seva Portal wallet.
- Ensure the amount is between the minimum of INR 100 and the maximum of INR 2 lakhs.
- Click on “Scan and Proceed”.
- Biometric scanning will be required using the biometric device.
- A success message will confirm a successful transaction.
Note: The amount will be transferred from your Digipay wallet to the Digital Seva Portal (DSP) wallet. Your Digipay wallet balance will decrease accordingly.
Payout
Payout Service Overview: The Payout service allows users to transfer amounts from the Digipay Wallet to VLEs’ bank accounts efficiently and securely. Ensure the amount is between the minimum of INR 500 and the maximum of INR 3 lakhs.
Digipay Web IMPS Charges:
- IMPS for Amounts up to Rs. 25,000: Rs. 5 + GST
- IMPS for Amounts Above Rs. 25,000: Rs. 10 + GST
NEFT Charges:
- NEFT Transfers: No charges applicable
Indus Fund Charges:
- Indus Fund Charges: No charges applicable
Digipay Web Version Services :
AEPS Services
- Cash Withdrawal
- Mini Statement
- Balance Enquiry
Wallet & Transactions
- DSP Wallet Topup
- Payout
- Logs
- Passbook
- Analytics
Registered Devices
- DMT
Domestic Money Transfer
- Recharge & Bills
- Electricity Bills
- Telephone Bills
- Water Bills
- Municipality Bills
Travel
- Train
- Air
- Bus
- Hotel
Financial Services
- Demat Services
- Demat Services
- Financial Planning
- Mutual Funds
- Sovereign Gold Bond
- Floating Rate Bonds
- Credit Card Leads
- Insurance
- Loan Facilitator
- Business Facilitator
- Domestic Money Transfer
- Indo-Nepal
- Union Money Transfer
Other Services
- New PAN Application
- PAN Detail Correction
- Registration of PRAN
- Tier-1 Account Facility
- Tier-2 Account Facility
- EMI + Premium Collection
- Cash Collection
- Bank, Mutual Fund, NPS Statement
- Wallet
- NCMC
- Pre-Paid Cards
Country’s retail payment platform NPCI and CSC e-Governance services India Limited have jointly launched Aadhaar enabled payment system (AePS) on 09 January, 2016. Under this CSC-SPV has launched AePS service in the form of DigiPay at all CSC locations across the country that will facilitate ‘anytime, anywhere’ authentication to its beneficiary.
The DIGIPAY application focus to achieve inter-operability between banks for Aadhaar based payment transactions that enable CSCs to cater the need of financial services in far flung and banking deprived areas of the country. This system facilitates disbursement of government entitlements like payment under MGNREGA, social security pension, Handicapped, and Old Age Pension, etc of any Central or State Government bodies, using Aadhaar and authentication thereof as supported by UIDAI. This system is based on demographic and biometric/iris information of an individual, which eliminates the threat of any fraud and non-genuine activity. Aadhaar will facilitate ‘anytime, anywhere, anyhow’ authentication to its beneficiary.
DigiPay Services
Various services that can be managed through DigiPay are:
- Cash Withdrawal: Facility will enable VLE to withdraw cash for the customers from their respective Aadhaar linked account number. The service is managed by entering customer’s bank name and Aadhaar Number along with biometric authentication.
- Balance Enquiry: This facility will enable VLE to check balance for the customers in their Aadhaar linked account number.
- Domestic Money Transfer (DMT): It enables VLEs to transfer cash to beneficiary account. Remitter/customer will be registered by for maintain a remitter list. Similarly beneficiary will be registered and a beneficiary list will be maintained. By availing this services money can be easily transferred to beneficiary’s account from remitter’s account.
- Mini Statement: A mini statement of an account can be avail through DigiPay which enables to track his/her transactions governed.
- AEPS Cash Deposit: This feature enables customer to deposit cash through DigiPay using the Aadhaar authentication
- Digital Seva Wallet Top-Up: This feature enables VLEs to add amount in their Digital Seva Wallet.
Benefits
DigiPay which is an Aadhaar Enabled Payment System offers several benefits that includes:
- • Easy to use
- • Safe and secure payment method
- • Interoperable across various banks
- • Encourages financial inclusion
- • Through this, all bank account holders will be able to access their bank accounts through Aadhaar authentication
- • With DigiPay, the only information required to initiate a transaction is Aadhaar number and biometric information
- • It facilitates disbursements of Government schemes like NREGA, Social Security pension, Handicapped Old Age Pension etc. of any Central or State Government bodies using Aadhaar authentication
- • Acts as single platform for various financial services that includes cash withdrawal, money transfer, CSC wallet recharge, etc.
What is DigiPay and what are the services offered through it?
DigiPay is Aadhaar Enabled Payment Service (AEPS) launched by CSC e-Governance Services India Limited in collaboration with NPCI. DigiPay platform provides services like cash withdrawal, balance enquiry, money transfer and payout.
Who can register on DigiPay and what are the minimum requirements to use DigiPay?
Only authorized VLEs with valid CSC ID can register on the DigiPay application. It is mandatory for the VLE to install the latest RD services for using the DigiPay application.
Note: VLE should maintain a minimum balance at any point.
How a VLE can check their DigiPay balance and send DigiPay balance to their account?
VLE can check their DigiPay balance from the DigiPay Passbook option available on the application. If balance is not updated then refresh the passbook to update balance.
DigiPay balance can be sent to registered bank account associated with Digital Seva Portal by using the Payout option available on the application. VLE can send a payout request with minimum amount of Rs 500 or more.
Under the Payout Request feature, if payout amount is not credited in registered bank account, then what can be done?
This happens when the bank account details provided on DigiPay are incorrect. The amount will be refunded in your DigiPay balance within 2-3 working days.
Follow the below steps to update bank details:
- Open register.csc.gov.in and login through My Account section.
- Enter your CSC ID and authenticate the details.
- Under Profile section, go to KYC Update.
- Click on the banking details to update your bank details.
How a VLE can check their transaction status, and from where RRN/UTR/transaction number can be found?
To check transaction status:
- VLE needs to click on Raise a ticket option available under the Support tab
- Provide the information as directed.
- Enter your RRN, UTR or device transaction number.
You can find the RRN/UTR/transaction number from the transaction receipts.
How a VLE can check their ticket status in Digipay?
To check the status of their ticket on DigiPay application VLE needs to follow the below mentioned steps:
- Click on Support tab
- Click on Check Ticket status
- Provide Ticket ID and enter the Captcha
- Click on submit to find the status of ticket.
What is a troubleshoot option related to RD software issue?
To troubleshoot RD service installation related issue:
- Uninstall the RD service (if already installed in the system)
- Download the RD service again from digipay.csccloud.in
- Extract the software from the zip file and right click on Morpho RD service software to install the service again
- To check whether the RD service is installed properly, unplug the device and plug it again.
- A pop-up message will be received for updation of RD service.
- Once RD services have been updated successfully restart the DigiPay application
What are the minimum requirements for managing DigiPay service?
Minimum requirements necessary for administrating DigiPay service are:
- Desktop/laptop
- Proper Internet connectivity
- Biometric device (Fingerprint/Iris)
- Printer
DigiPay for Windows
- The latest version of Digipay is available for installation along with the RD services required for transacting on multiple devices.
DigiPay for Android
- The latest version of Digipay and required RD services are available on the Android playstore.
This error occurs when your CSC ID is recently created and not activated on DigiPay. In such a case, you need to wait for few days to activate your Id.
To troubleshoot RD service installation related issue:
- Uninstall the RD service (if already installed in the system)
- Download the RD service again from digipay.csccloud.inExtract the software from the zip file and right click morpho RD service software to install the service again
- To check whether the RD service is installed properly, unplug the device and plug it again. You will receive a pop up message for updation of RD service.
- Once you have successfully updated the RD services. You can start the DigiPay application
To check the status of your ticket on Digipay application, follow the steps mentioned below:
- Click on ‘Support’ tab
- Click on ‘Check Ticket status’
- Provide ‘Ticket ID’ and enter the ‘Captcha’.
- Submit to find the status of your ticket.
To check your transaction status, Click on “Raise a ticket” option available under the ‘Support tab’ of this web page. Provide the information as directed. Enter your RRN, UTR or device transaction number. You can find the RRN, UTR no. from the transaction receipts.
If you are facing an issue while using DigiPay, follow the steps mentioned below to raise the ticket in a self assisted mode:
- Click on ‘Support’ tab
- Click on ‘Raise a Ticket’
- Fill the questionnaire according to the issue you’re facing.
- A solution will be provided at each step to guide you through the wizard. In case more information is required you may raise a ticket as per the on screen instructions.
This happens when the bank account details provided on DigiPay are incorrect. The amount will be refunded in your DigiPay balance within 2-3 working days.
Follow the below steps to update bank details:
- Open register.csc.gov.in and login through ‘My Account’ section.
- Enter your CSC ID and authenticate the details.
- Under Profile Section, Go to KYC Update.
- Click on the banking details to update your bank details.
You can check your DigiPay balance from the “DIGIPAY PASSBOOK” option available on the application. If your balance is not updated use the ‘SYNC’ option to update your balance in your passbook.
DigiPay balance can be sent to your registered bank account by using the “PAYOUT” option available on the application. You can send a payout request with minimum amount of Rs 500 or more.
Only authorized VLEs with valid CSC ID can register on the DigiPay application. It is mandatory for the VLE to install the latest RD services for using the DigiPay application.
Note: VLE should maintain a minimum balance of Rs 1000 at any point.
DigiPay is Aadhaar Enabled Payment Service(AEPS) launched by CSC e-Governance Services India Limited in collaboration with NPCI. DigiPay platform provides services like cash withdrawal, balance enquiry, money transfer and payout.