Visit : https://ebiz.licindia.in/
How to login LIC web portal as a customer :
- Visit LIC official web portal – https://licindia.in/
- click on login and choose “as a customer: option
or Direct Visit : https://ebiz.licindia.in/D2CPM/?site=Li4vRDJDUE0=&lang=IN_En
What are the benefits of paying your LIC premiums through PORTAL?
Forgot User-Id and Password / Changes in online portal profile
Kindly use the options “Forgot user-id” and “Forgot Password” available on LIC website. For further help regarding login issues and any changes in online portal profile, you may write at : portalsupport@licindia.com
Which policies are eligible for payment of premiums thru this facility?
Premium can be paid for ordinary In Force policies and policies eligible for spot revival. This facility is not available for Health Insurance and Salary savings Scheme.
What is an e-receipt? Whether it is valid for Income tax purpose?
E-receipt is online, and is valid for IT purpose.
Do I get any other receipt by post?
No other receipt is sent by post for online payments.
Digital Signature not present on receipt.
The process of sending e receipt with digital signature is discontinued w. e. f. November 2014.
Unable to make payment online
* Policy may be in lapsed condition. You may contact any branch of LIC for revival as per rule.
* Premium entered is incorrect. Premium has to be the basic premium (without any taxes) that is mentioned on the policy document.
Payment made, Account debited but e-receipt not received.
* For payment made through Registered User id
If the account is debited and receipt is not generated, it may be due to session timed out or any other technical reason. As mentioned in the message displayed at the time of premium payment, for such cases receipt is generated within 48 working hours when the payment is received, and will be sent to the mail-id mentioned in the Customer’s profile.
If the premium receipt is not received within 48 hours , kindly send email with the policy number , date of transaction , the bank details with bank statement to : bo_eps1@licindia.com
* For payment made through LIC PAY DIRECT)
Please visit the “View Transaction Status” bar of “Pay Direct” option under “Pay Premium Online” option through which premium was paid by you. Receipt can be obtained by giving policy number and transaction date and transaction type.
Double payment is made while making payment through Portal.
Double payment is being refunded to our service provider to be credited back to your account. The refund process may take 6 to 8 days. For further queries please contact : bo_eps1@licindia.com
Amount debited but premium not adjusted.
If the amount has been deducted from your account and has not been adjusted in your policy for more than 10 days, kindly contact your banker as the amount would be lying in the suspense account of your banker to be reversed in your account.
Payment for the same due through online portal and through Bill pay registration
Duplicate payment made through Bill Pay will be refunded to our service provider to be credited back to Policyholder’s account. The refund process shall take 6 to 8 days.
Also, If receipts for both the transactions have been received by customer, then the excess payment made through Bill Pay/Online portal will be refunded by servicing branch of LIC through NEFT.
We request you to kindly adopt only one mode of premium payment. If standing instructions for premium payment are given to any of the bank, premium should not be paid through other modes to avoid double payment.
Convenience Fee and other charges for different payment modes.
Premium Payments through Credit Cards are subject to a“Convenience fee”. The “Convenience Fee” applicable is entirely borne by LIC. There areno chargesfor payment through Debit-card, Net-banking and UPI.
** Mobile APPs (PayTM/PhonePe/Google Pay/Amazon Pay/ Mobikwik)
How can the LIC policy Premium be paid through Apps ?
Click on the LIC logo under Insurance Premium Payment tab of the respective Mobile App.
How can I get the premium receipt?
While initiating the payment email id will be asked from the user. The payment receipt will be sent to the mail id registered while payment. The receipt will also be available for download in the apps viz . “Paytm – My Order” , “PhonePe – History”, “Google Pay – All Payment activity”, “Amazon Pay – Your orders”. In “Mobikwik” this facility is not available in the app but the payment receipt will be sent to the mail id registered while making the payment.
Whether any other receipt will be issued to me?
No other receipt will be issued by LIC.
What are the Payment modes available on apps?
UPI, Debit Card, Credit Card and Net banking.
When will my payment be updated in LIC?
Premium position will be updated on real time basis.
Which policies are eligible for payment of premiums thru this facility?
Premium can be paid for ordinary In Force policies and for policies eligible for spot revival except for ULIP, HELATH, E-TERM plans and Salary Saving Scheme policies.